Information We Collect
Star Soul may request or collect personal information from online users in a variety of ways, including through online forms for requesting information or ordering products and services, and other instances where users are invited to volunteer such information. Some of the data we collect is information that identifies you personally, and may include your name, e-mail address, postal address, telephone and telefax numbers, payment account information, and other information necessary to provide the services requested. Star Soul also maintains a record of contacts for customer support. Star Soul may also collect information about how users access the website through log files and the use of cookies, and through third party services such as Google Analytics. Such information may include standard information from your web browser (such as browser type and language), your Internet Protocol (“IP”) address, and the actions you take on Star Soul Web site (such as the web pages viewed and the links clicked).
What are Cookies?
A cookie is a piece of data stored on the user’s computer tied to information about the user. We may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer’s hard drive for an extended period of time. Your browser’s help file contains information and instructions for removing persistent cookies. Session ID cookies may be used by Star Soul to track user preferences while the user is visiting the website. They also help to minimize load times and save on server processing. Persistent cookies may be used by Star Soul to store whether, for example, you want your password remembered or not, and other information. Cookies used on the Star Soul website do not contain personally identifiable information.
Log Files
Like most standard websites, we use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. However, none of the information stored in our log files, including but not limited to IP addresses, is linked to personally identifiable information.
How we Use and Share this information
Star Soul may use and share your personal information in order to provide the services requested. For example, your information Star Soul may also use the personally identifiable information collected by Star Soul to contact customers regarding products and services offered by Star Soul. We may also use this information and share it with trusted third parties for research purposes regarding the effectiveness of our website services, marketing, advertising and sales efforts, including, without limitation, for purposes of customer reviews (such as for the utilization of programs like Google Seller Ratings). Star Soul will not sell or otherwise share this information with a third party for a third party\x92s marketing purposes. In case Star Soul is sold, the information collected from users may be transferred to the new owners. Star Soul may from time to time engage third parties, including its own subsidiaries and affiliated companies, to preserve, analyze or otherwise store or manipulate data received by Star Soul from its customers. In all such cases, third party service providers will be required to treat all such data with the same degree of care as Star Soul and they will be prohibited from disclosing such data to any other person or party, except as otherwise provided for in this Privacy Policy.
Google Analytics
We use “Google Analytics” to collect information about use of this Site, such as how often users visit the Site, what pages they visit when they do so, and what other sites they used prior to coming to this Site. Google Analytics collects only the IP address assigned to you on the date you visit this Site, rather than your name or other identifying information. Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site. This cookie cannot be used by anyone but Google, Inc. The information generated by the cookie will be transmitted to and stored by Google on servers in the United States. We use the information received from Google Analytics only to improve services on this Site. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this Site by disabling the Google Analytics cookie on your browser (https://tools.google.com/dlpage/gaoptout/.)
Special Offers and Updates
Our customers and users will occasionally receive newsletters or e-mails with information on products, services, or special offers. Out of respect for the privacy of our users, Star Soul gives them the opportunity to opt-out from receiving these types of communications.
Legally-Required Disclosures
Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law, or if Star Soul believes that disclosure is necessary to protect Star Soul’s rights and/or to comply with a judicial proceeding, court order, subpoena or other legal process. Star Soul may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
Third Party Websites
The Star Soul website contains links to other sites. Please be aware that Star Soul is not responsible for the privacy practices of such other sites or of its customers. We encourage you to read the privacy statements of each and every website that collects personally identifiable information. The Star Soul Privacy Policy as described herein applies solely to information collected by Star Soul.
Maintenance of Information
The information provided to Star Soul is saved indefinitely and may be stored on one or more databases directly or indirectly maintained by Star Soul. Star Soul employs industry-standard security measures to protect the confidentiality of the information. While we cannot guarantee that loss, misuse or alteration of data will not occur, we make every effort to prevent such occurrences. Services may result in the transfer of information internationally, including into or outside of the United States. By visiting accessing this site you consent to such transfers. While Star Soul uses industry-standard measures to protect your information, no security measures are foolproof, and it is impossible to guarantee complete security of data sent or maintained via the internet.
Your Responsibility
You are responsible for the security of your Customer ID and passwords. Make sure you keep them in a safe place and do not share them with others. Always remember to log out after your session ends to ensure that others cannot access your private personal information. You should take this precaution even if you are not using a public computer, such as at a library or internet café, but even when using your private computer in your home. Certain information must be retained by Star Soul, even after termination of your account, in order for Star Soul to be able to provide the services requested, comply with its legal obligations, or to allow Star Soul to resolve disputes or enforce its agreements.
Changes to this Privacy Statement
Star Soul reserves the right to change this Privacy Policy at any time, and such changes will be posted to the Star Soul website.
Questions
Any questions concerning this Privacy Policy may be directed by e-mail to info@starsoul.co.uk
To report abuse, please send an e-mail to info@starsoul.co.uk
Revised: May 2, 2020 © 2020 Star Soul. All rights reserved.
